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The latest reports from users having issues in Albany come from postal codes 12208, 12209, 12205, 12203, 12202, 12206, 12207 and 12204.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 271,312 ratings
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Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Nassau, Albany, Troy, Latham, Cohoes, Watervliet, Schenectady, East Greenbush, Rensselaer, Delmar, Glenmont, Waterford, Slingerlands, Selkirk and Averill Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Nassau | TV | |
| Albany | Internet | |
| Albany | Internet | |
| Albany | TV | |
| Troy | Internet | |
| Latham | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- Krissy Canova (@krissycanova) reported fromCohoes, New York
@Ask_Spectrum UPDATE: It’s now been an hour and I’m yet to receive any assistance from @AskSpectrum... still a DESPICABLE display of customer serve — JUST ANOTHER REMINDER OF WHY WE NEED COMPETITIVE INTERNET OPTIONS IN UPSTATE NY
- Krissy Canova (@krissycanova) reported fromCohoes, New York
@MikeBucc @GetSpectrum @Roku I was SO set on buying Roku TVs only from this point forward but now am wondering if this’ll be an issue for me.
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Krissy Canova (@krissycanova) reported fromCohoes, New York
Waited 15 minutes for a call back from @GetSpectrum for them to call back from the wrong department... and now it’ll be another 30 minutes on hold for that department. SOMEONE PLEASE TELL ME I CAN GET A NEW SERVICE PROVIDER WHEN I MOVE OUT. #LuckyItsMyDayOff #WhyAreYouSoAwful?
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
- Ariana Desiree (@ohheyyitsalexx) reported fromTroy, New York
@GetSpectrum is literally the worst internet in all of the world. I would switch if I had any other provider in my area. Nothing ever loads, nobody ever helps.. I pay obscene amounts! I had dial up in 2003 faster than this crap
- Brad 💙⚾️ (@BradeyLiverio) reported fromDelmar, New York
@Ask_Spectrum Good afternoon I’m wondering if there are network connection issues going on in Zip Code 12054 (Delmar, NY)? Internet is somewhat working but at very slow speeds
- Mike Elmendorf (@MikeElmendorf) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Are you having an outage in the Albany, NY area? Our internet, cable and phone are all down.
- Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
- Tyler Ronan (@CoachRonan) reported fromTroy, New York
So far in this first half I’ve had a pixelated picture the entire time, lost sound twice and a completely frozen picture three times. I’m very happy I play @GetSpectrum $140 a month for this. #terrible
- HRH Amanda, duch*ess of Magick (@MandiSchu84) reported fromCohoes, New York
Went to bed with WiFi, woke up it was spotty... now @GetSpectrum has to come fix it and hopefully they’re on time
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Kyle Radzyminski (@kyle_radz) reported fromWynantskill, New York
@Ask_Spectrum I just spent the last hour speaking with your representatives. You can’t and don’t want to help me. Scrooge’s. Hope you get coal for Xmas
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
- Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
- Thomas A. Cullen (@kryptogram1) reported fromNiskayuna, New York
@GetSpectrum our internet just continues to periodically suck. So much money...such awful reception.
- Ryan Maloney (@ryanemaloney) reported fromWestmere, New York
@Ask_Spectrum I’ve called mobile support a few times about a new SIM card that was supposed to have been mailed out last week. I just find it odd that no confirmation email has ever been sent about it actually being mailed. Would you have any info on this?
- Krissy Canova (@krissycanova) reported fromHampton Manor, New York
My issues with @GetSpectrum continue… Who doesn’t love paying $120+/month for them to RUIN your brand new home? They drilled the cable into the WRONG side of my home & left all wires tangled or hanging out of the siding (which it shouldn’t be tucked under to begin with).
- Mike Magin (@mmagin35) reported fromWaterford, New York
@Ask_Spectrum Albany/Troy, NY outage. R u aware???
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Jeremy Crusher (@jeremycrusher) reported
@Ask_Spectrum It’s not exclusive to me. I’ve received an email that there is an outage in the area, much like yesterday, and many days before. Are there any plans to build a reliable network?
- Structuretoit (@structuretoit) reported
@Ask_Spectrum you guys need a lawsuit for this weak service you guys got. OUTAGES EVERY MONTH, WEAK INTERNET, then you guys have the nerve to charge people when your service barely works. I hate this company so much whoever owns this **** I hope you have a bad day today.
- XavierGregory (@Xavier__Gregory) reported
@Ask_Spectrum hey, is there an issue with your @AppleTV app? Channels come in fuzzy, voice track goes off, images freeze. I’ve rebooted all network devices, and no updates are available. It’s just the AppleTV box having the issue. @Roku boxes are A-O-K!
- jacktpumpkinking (@jacktpumpkinki3) reported
@Ask_Spectrum @Cameron57l Spectrum is hot garbage. I have outages every month. I really hope u all go out of business.
- Libby (@SchobertLaurie) reported
@Ask_Spectrum Well why wasn’t that appt made first. Stupid
- David Hunter (@huntmill876) reported
@Ask_Spectrum another #$% day without service.....5 days and 2 technicians visit and I can't have reliable service....why is my business affected by Spectrum unreliable service@valdemings @marcorubio
- David Hunter (@huntmill876) reported
@ATTBusinessCare @Ask_Spectrum Do you provide fibre service to Kissimmee and Poinciana My name is not Chris Winfrey so my account and service is not important to Spectrum
- Ali Randle 🇲🇨🇺🇸 (@pandemicsims) reported
@Ask_Spectrum It's been hours and nobody even bothered to read dm 🙄 can you just give me link to file a complaint
- Michael (@WSxAris) reported
@GetSpectrum What we need is upgrades to the infrastructure and better bandwidth. Most of the equipment that is provided is outdated. The internet and cable where I live suffers an outage every week.
- Franknstein (@Frankinstein537) reported
@GetSpectrum is the worst cable/internet supplier I have ever encountered!
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